A packed Grandview Conference Center crowd gained a deeper understanding of generations in the workforce and learned communication tactics to use immediately to help build stronger teams. Those were the goals shared by nationally-known millennial expert Lindsay Baccardo in her presentation “Bridging the Generation Gap.” The topic is increasingly important because three distinct generations abound in the 2018 workplace – Baby Boomers, Millenials, and Generation X. Each generation has different expectations and needs and different communication styles.

Lindsay also shared ten tips for communicating across generations. Here are the top three.

1. More than ever, tone and emotional intelligence shape the effectiveness of your communications. Make sure you are using the right medium to convey your tone.

2.  Communicate that you believe in your millennial employees and that you like them.

3. Create a clear career path and communicate that you’ll help your employees get there.